Help & Support

This can happen on Apple iOS devices if you accidentally limited Trash Nothing to only access a few photos instead of allowing access to all photos. Limiting apps access to specific photos is a privacy option that Apple provides but it does limit functionality.

If you are using the Trash Nothing iOS app from the app store, you'll need to use the iOS Settings app to change the photo permissions that the Trash Nothing app has. Another way to reset the photo permissions is to uninstall and reinstall the iOS app.

If you are using the Trash Nothing website, you'll need to change the browser permissions that the Trash Nothing website has in the settings of the browser you are using.